EMPLOYMENT OPPORTUNITIES
To gain employment in the IT Technician, support and administration field you will need to demonstrate technology expertise and skills appropriate to the infrastructure of modern day business. The content of the MCITP courses are designed by Microsoft to enable you to acquire knowledge, skills and expertise to gain employment as qualified IT Technician within this context.
This course is intended to help you prepare and progress to employment of more than 16 hrs per week in a wide variety of jobs that are constantly being advertised for the Local Employment Partnerships
This course will give you the necessary skills to apply for jobs across the commercial and public sectors in organisations requiring desktop support for end users running Microsoft Windows 7.
THE COURSE
70-685 Windows 7, Enterprise Desktop Support Technician
To gain employment in the IT Technician, support and administration field you will need to demonstrate technology expertise and skills appropriate to the infrastructure of modern day business. The content of the MCITP courses are designed by Microsoft to enable you to acquire knowledge, skills and expertise to gain employment as qualified IT Technician within this context.
This course is intended to help you prepare and progress to employment of more than 16 hrs per week in a wide variety of jobs that are constantly being advertised for the Local Employment Partnerships
This course will give you the necessary skills to apply for jobs across the commercial and public sectors in organisations requiring desktop support for end users running Microsoft Windows 7.
THE COURSE
70-685 Windows 7, Enterprise Desktop Support Technician
- Identifying Cause of and Resolving Desktop Application Issues
- Solve software installation escalations.
- Solve software failure escalations.
- Identifying Cause of and Resolving Networking Issues
- Solve enterprise logon issues.
- Solve enterprise network connectivity issues.
- Solve enterprise names resolution issues.
- Solve enterprise network printer issues.
- Managing and Maintaining Systems That Run Windows 7 Client
- Identify and/or resolve performance issues.
- Solve hardware failure issues.
- Supporting Mobile Users
- Solve enterprise wireless connectivity issues.
- Solve enterprise remote access issues.
- Identifying Cause of and Resolving Security Issues
- Solve Windows Internet Explorer security issues
- Solve enterprise issues due to malicious software.
- Solve enterprise storage security issues.
- Solve enterprise software update issues.
COURSE LENGTH
The length of the course is flexible - and will in general, include a period of work placement and holidays. This course must be taken as an addition to one of the other technical courses run in the college.
QUALIFICATION(S)
Exam 70-685: Pro: Windows 7, Enterprise Desktop Support Technician: counts as credit toward the following certification(s): Microsoft Certified IT Professional (MCITP): Enterprise Desktop Support Technician 7
APPLICATION & ENTRY.
You will need to apply for this course through your Disability Employment Adviser
and to attend a pre-entry interview at the College in which we will discuss your:
Pre-application assessments can be provided through your DEA and can be accessed using this website...tip
The length of the course is flexible - and will in general, include a period of work placement and holidays. This course must be taken as an addition to one of the other technical courses run in the college.
QUALIFICATION(S)
Exam 70-685: Pro: Windows 7, Enterprise Desktop Support Technician: counts as credit toward the following certification(s): Microsoft Certified IT Professional (MCITP): Enterprise Desktop Support Technician 7
APPLICATION & ENTRY.
You will need to apply for this course through your Disability Employment Adviser
and to attend a pre-entry interview at the College in which we will discuss your:
- Motivation.
- Whether your work expectations are realistic in relation to actual job vacancies, salary level/benefit implications, travel-to-work and disability.
Pre-application assessments can be provided through your DEA and can be accessed using this website...tip
