CISCO Networking Academy and CompTIA Certification Programme

CISCO Networking Academy Programme:
IT Essentials I: PC Hardware and Software
You will learn the functions of hardware and software and be able to assemble and install operating systems and software applications. troubleshoot hardware and software problems and gain an insight into networking.

Content
The course is divided into chapters and includes the following subjects:

Build, configure, upgrade and maintain a personal computer system Diagnose and resolve problems of a personal computer system Install and configure various computer peripheral devices Set-up, configure and maintain a local area network Solve network connection problems on a local area network using a logical troubleshooting approach Install, configure, upgrade and maintain Microsoft Windows Operating Systems

Detect and solve problems using Microsoft Windows System tools Understand the specialised functions of the network server and the circumstances required for a secure network server room Apply relevant workplace safety and environmental standards during computer maintenance Use a customer-oriented approach to solve user problems Offer computer hardware and software support based upon a set of normal and orderly problem solving standards

Length
The length of the course is flexible - up to a total of 36 weeks, which should include a period of work placement and holidays. This course must be taken as an addition to one of the other technical courses run in the college.

Qualifications
CISCO Systems Networking Academy Certificate of Course Completion – IT Essentials I: PC Hardware and Software

Opportunities
On successful completion of this course you will have the necessary skills to apply for jobs across the commercial and public sectors in organisations which have a need for the maintenance of computer systems and basic networks. Your skills will also be particularly relevant to ICT Retail Businesses.